everis lance everis Flash, un asset intégral destiné à optimiser les processus opérationnels et l'expérience client. | NTT DATA

everis lance everis Flash, un asset intégral destiné à optimiser les processus opérationnels et l'expérience client.

everis has announced the launch of everis Flash, an end-to-end asset aimed at leveraging data to improve customer satisfaction and P&L in the long term.

Despite companies having a massive availability to data, decisions continue to be made based on personal judgement rather than on a rigorous analysis of the data they possess. This leads to non-personalized and non-optimal user interactions and services, which have a negative impact on business performance. everis Flash will enable companies to embed data-driven insights in real-time within companies’ operational decision models.

This new asset allows organizations to deliver end-to-end management; from new data-driven business process design to its technological and operative implementation, pilot and implement analytics capability easily, quickly and in real-time, experiment and leverage best in class technologies that can be integrated easily with the existing IT landscape, reduce implementation costs and accelerate implementation and change.

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