Industry Specific Business Processes | NTT DATA

BPS

Industry Specific Processes

Leveraging deep industry expertise and innovative technologies, we deliver customized, efficient and compliant business process solutions that drive success.

Digital solutions for business process transformation

Foster digital innovation and transform business challenges into successes through our industry-specific services. We combine extensive domain knowledge with technology-driven solutions to deliver tangible business value. We focus on your outcomes and offer a flexible commercial model to meet diverse needs.

Our Approach

We harness our extensive industry expertise, AI technologies, data insights and innovative practices to empower intelligent business operations.

Consulting-led design thinking

Our consulting-led strategies, combined with design thinking, lead us to solutions that create value for your organization.

Data, AI and digital integration

We deploy cutting-edge data analytics, AI technologies and digital tools to translate information into insight for a competitive edge.

Deep domain expertise

Our extensive industry knowledge enables us to create effective, tailored solutions that help you achieve your goals more efficiently.

Advanced platforms and operations

We incorporate the latest platforms with strong operational processes to streamline workflows and improve productivity

Result-oriented delivery

With a focus on achieving measurable outcomes, we tailor our solutions to align with your business objectives, with continuous monitoring to maximize your ROI.

Our Impact

7K+

automations in production

30K+

contact center professionals

4K+

claims processors

28

global delivery centers

45K+

global professionals

20+

years in end-to-end revenue cycle management

Case Studies

Read how companies in various industries achieved their goals by partnering with NTT DATA

BPS

Driving digital transformation in healthcare

Harvard Pilgrim Health Care (HPHC) saves millions of dollars, improves customer service and meets digitization demands.

Read the case study

BPS

Ensuring competitiveness by modernizing operations

Blue Cross Blue Shield of Rhode Island partnered with us to transform CX by consolidating IT and processes.

Read the case study

Awards and Recognition

NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation

Everest Group | 2024
Ranked #13 in BPS Top 50


Everest Group | 2024
Ranked a Major Contender in Payment Integrity Solutions PEAK Matrix Assessment

Everest Group | 2023
Ranked a Leader in Banking & Financial Services Risk & Compliance PEAK Matrix Assessment


Brandon Hall Group | 2023
Silver award for advancement in business automation

Latest Insights

Corporate

NTT DATA Celebrated as a Global Top Employer 2025 in 33 Countries/Regions

Cloud & IT Infrastructure

Supercharge your factory floor, from edge to cloud

Data & AI

Seize the moment: How to master your GenAI destiny

AI

‘Playtime is over’ for GenAI: NTT DATA research shows organisations shifting from experiments to investments that drive performance

See all insights

ㅤ

Career opportunities

ㅤ

Opportunities in other countries

How can we help you

Get in touch