GenAI Industry Services | NTT DATA

Generative AI

GenAI Industry Services

Enhance productivity and drive innovation with specialized GenAI industry services, offering full-stack support from infrastructure to user interfaces.

Exponential value with vertical GenAI

Enhance your business operations and drive innovation with specialized, industry-specific GenAI solutions that address advanced operational needs. By tailoring architectures and AI models and leveraging unique data assets, we build solutions that deliver exponential value.

NTT DATA’s full-stack GenAI industry services include architecture design, technology and vendor selection and model training, deployment and management. Our solutions integrate with business applications in all industries, including healthcare, insurance, financial services and manufacturing

Our approach

We partner with clients to create GenAI solutions tailored to your industry’s unique challenges and opportunities. These industry-specific solutions offer a significant opportunity to get ahead by solving complex problems that generic models can't handle. From automating specialized processes to redefining customer engagement, our GenAI industry services empower clients to innovate and lead in their markets.

Generative AI

Deep domain expertise

Our approach begins with understanding your sector’s nuances, business goals and specific use cases.

Generative AI

Industry use cases

Unlike general-purpose AI models, we design industry GenAI models for a narrower set of use cases to improve accuracy, address security and privacy needs and reduce advanced prompt-engineering needs.

Generative AI

Vertical GenAI models

We can build domain-specific GenAI models or fine-tune existing general-purpose foundational models trained on a specialized domain-relevant dataset and optimized to your industry business functions.

Generative AI

Technology ecosystem

We select and integrate the best tools, vendors and frameworks for your platform.

Generative AI

Scalable deployment

Our team ensures smooth deployment with a focus on scalability, security and performance.

Our Impact

2X

sales increase L'Oréal digital channels

with NTT DATA's conversational AI

30%

savings in modernization projects

using NTT DATA coding for financial client

80%

adoption rate by a telco's employees

saving three hours per month per employee

Case Studies

Generative AI

Crown Prosecution Services (CPS)

Using GenAI to reduce delays across the justice system.

Read the case study

Generative AI

L’Oreal to enhance its digital ecommerce platforms

We collaborated with L’Oreal to integrate advanced conversational AI for personalized ecommerce experiences.

Read the case study

Industry recognition

HFS | 2025
NTT DATA named a Market Leader in HFS Horizons: Generative EnterpriseTM Services, 2025 report

ISG | 2024
NTT DATA named a Leader in the ISG Provider LensTM for Global Generative AI Services

Everest Group | 2024
NTT DATA recognized as a Star Performer in the Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2024