Nowadays it's clear that IT trends such as computing, containerization, cloud native apps, DevOps artificial intelligence, machine learning and both hybrid and multi-cloud solutions are becoming main stream or the "new normal" All businesses, big or small, are looking for cloud experts with key skills in many of these hot trends
I hope that the insurance company where my contact point is working for will use the customer journey mapping process to define an appropriate action plan so that they will benefit from the tremendous work they have done